Campus Drive by JKC

Dear Students,
                     JKC is conducting a Campus Drive.Interested students only should apply.If you apply and do not attend the drive, you will not be eligible for the future drives.

Regards,
PO


C3I (www.c3i-inc.comRecruitment Process
C3i manages the lifecycle of technology deployed to life sciences companies. Our 1200 employees provide system implementation, technology training, multilingual help desk, performance optimization, hardware provisioning, break-fix, asset management and administration services for pharmaceutical sales and clinical professionals all over the world. Experts in life sciences business process, C3i's full commitment to customer satisfaction results in renewal rates and long term key partnerships with top life sciences companies.

Our unique global capabilities help pharmaceutical manufacturers, sponsors and contract research organizations leverage modern technology and lower the total cost of ownership.
JKC is organizing a recruitment event with C3I at Hyderabad for 2013 pass outs . Eligibility criteria, selection process details are as given below. The eligible and interested candidates can confirm their participation through the following link
 NOTE:- Those who don't turnup for the recruitment process after giving their confirmation are not eligible for future JKC Recruitment Drives

  • Position:  Help desk Analyst
  • Qualification: Any graduate 
  • Salary Range: 2 lacks per annum
  • Timings : Rotational shift
  • Location: Hyderabad
  • Interview Rounds :
1.       Hr round
2.       Voice& accent round
3.       Technical Test,
4.       Operations round
5.       Final round
Job Summary
As a Help Desk Analyst, Level I you are responsible for resolving incoming telephone requests for technical assistance on standard commercial and proprietary applications.  Consistent customer care, quality standards, and reporting requirements are core competencies of the position.  Ability to quickly adapt to changing priorities and fluctuations in workflow are requirements of the Help Desk Analyst role.  All Help Desk Analysts are subject to shift changes to adapt to the business needs of the Help Desk.
Skills
         Excellent verbal and written communication skills
         Customer Service Skills
         Microsoft Office Suite, Windows Operating Systems, Lotus Notes, and Internet applications
         Problem solving skills, organizational skills, and the ability to exercise sound judgment in any customer service scenario

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